The EV charger quote you sent three weeks ago is still sitting in someone's inbox.
Electrical splits in two: small urgent faults, and considered projects with a long tail. The first needs answering; the second needs chasing. Most shops do neither well.
What breaks today
Panel upgrades and EV chargers are researched, quoted, and slept on. The follow-up is worth more than the answer.
The big jobs are the ones that go quiet
Panel upgrades, rewires, and charger installs are considered purchases. They need three touches, and they get one.
Quoting blind wastes the site visit
Without panel size, distance, and service type captured up front, the first visit is spent gathering what a conversation could have.
Small faults interrupt profitable work
A dead outlet call pulls someone off a rough-in. It still has to be answered and booked.
An EV charger enquiry that would have gone cold
- Website chat: homeowner asking about a Level 2 charger install.
- Agent captures panel amperage, garage distance, and vehicle.
- Flags it as a site-visit quote, not a phone price, and books the visit.
- Quote sent; no reply.
- Follow-up text referencing their actual job, not a template.
- They reply with a question. The sequence stops and a human takes over.
What we put in place
Built around your call, not a template.
- Chat agent on the site capturing panel amperage, distance, and scope before a truck moves.
- Site-visit quotes booked directly rather than promised and forgotten.
- Automated, personalised follow-up on every quote that goes quiet — referencing their job, halting on reply.
- Quiet hours respected, and one follow-up key per lead so it physically cannot double-text.
- Every message reviewable before it sends while you build trust in it.
Works with what you already run
We check what your current plan already covers before proposing anything — you should never pay us to rebuild something you already own. Where a replacement genuinely wins, that's the Build, and it lands in your accounts and your name.
We have not shipped into a electrical business yet. These numbers are from our wildlife and pest deployment, and they are here to show the mechanism works — not to predict what it would do for you.
- Conversion
- ~40%
- of website chats turned into booked jobs.
- Volume
- 75+
- jobs created autonomously, from 170+ conversations.
- Coverage
- 24/7
- nights, weekends, and holidays.
Related trades
HVAC
The first hard freeze turns a normal week into a queue you cannot answer. The agent triages no-heat calls and books the rest.
Explore HVAC→Roofing & Exteriors
One hailstorm produces more leads in a week than the previous quarter. Most of them are lost to a busy signal.
Explore Roofing→Start with a 30-day pilot
The receptionist goes live on the number and website you already have. Nothing else in your business changes. Cancel any time, no contract — if it doesn't book you work in the first month, fire it.